When you’re looking for a company to help set you up with a phone system, you want someone with a proven track record. At Teleco, we have 35 years of experience in this industry. For 2 generations, we’ve helped ensure that customers end up with the right system for them. Our experienced techs will get your system installed and ensure that you know exactly how to use it. If a problem does crop up, we’re there to support you for the life of your telephone system. We’ve been around since 1978, and we aren’t going anywhere.
Teleco is an authorized dealer for both NEC and Toshiba, and we’re proud to have been chosen by the top two business phone system manufacturers in the world. They don’t let just anyone deal with their products. You won’t find fly-by-night outfits, or alarm companies who play around with phone tech when they aren’t busy, dealing in NEC and Toshiba systems. After all, their reputations are on the line. Only companies with a proven track record in the telecom industry are chosen to carry the mantle of NEC and Toshiba.
Are we the only company in the New York/New Jersey area who are authorized to deal in NEC and Toshiba business telephone systems? Of course not. There is competition out there. And that’s why we push to beat the rest when it comes to service, price and expertise. There are plenty of companies out there who can sell you NEC and Toshiba products. And with that level of competition, we believe that the vendor becomes more important than the product itself. We’re confident that you will not find a better vendor than Teleco.
We’re a family business, so any time that you call us up you’re talking to one of the owners. Our sales staff aren’t just trying to push products on you. They will help go through your needs with you so that you don’t end up with a pile of services that aren’t going to be useful for you or your business. And most of them have been trained as certified technicians as well, so they know the products inside and out. All of our installation jobs are done by our in-house factory trained technicians. You will never see a sub-contractor show up to take care of the work because we don’t believe in farming out business to someone else. Many of our technicians have decades of real world field experience, so we don’t need to pass jobs off to another company. Everything stays in house.
And we aren’t done once the installation is finished. Included with every install job is unlimited user and administrator training. We aren’t satisfied until every member of your staff knows how to get the most out of your system. We also offer follow-up training a month or two after installation and changes in system programming, neither of which will cost you a cent. All of your phones will be labelled with custom designation labels which go over many of the most important features of the phone, in case you forget. Still have questions? We offer support via email or a toll free phone number to help you figure out the answer.
We understand what a big decision the installation of a new telephone system is. That’s why we treat every single one of our customers equally. You aren’t our customers, you’re our partners. If you do well, we do well. We aren’t looking to ship you boxes full of product and then disappear. We see this as an ongoing business relationship, and we take that seriously. Our customer service and support teams are available 24 hours a day, 7 days a week by phone, fax or email, and through our website here. We guarantee the fastest support response around because it isn’t acceptable to us for your system to be slowing you down.
4.9 out of 5 stars
5 out of 5 starsposted 8 months ago
Called them for a minor problem and they were in my office within an hour. Fixed the problem quickly and inexpensively. Great job.
5 out of 5 starsposted 1 year ago
We contacted Telco to discuss alternatives for our business. They gave us a clear presentation of our alternatives, presented a concise proposal, and worked with us to coordinate the implementation. Our conversion went off smoothly with no telephone downtime. They arrived on time, as scheduled and were wonderful to work with. The new phone system is great and we are a very satisfied customer.